Privacy Policy

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The Legal Notice and Privacy Policy is intended to regulate the use of the Internet portal service

“” (hereinafter "the website").

In order to comply with the provisions of Law 34/2002, of July 11, on services of the information society and electronic commerce, the general information data of this website are indicated below:

Titular:  Mallorca Rental Villas, S.L. ( Representando a la Marca SMILEVILLAS)

Dirección: Plaza Mayor, 3  07002 Palma de Mallorca, Islas Baleares

CIF: B57856692

Datos Registrales: Inscrita en el Registro Mercantil de Palma de Mallorca, Folio: , Tomo: , Hoja: PM-.

Información de contacto:


The access or use of the Web attributes the condition of user to the user, accepting, from that very moment, fully and without reservation, these conditions prior to the use of the services offered by the Web.

Likewise, the use of the Web is also subject to all notices, regulations of use and instructions, made known to the user by Mallorca Rental Villas, S.L. to the extent that they replace, complete and/or modify this Legal Notice. Mallorca Rental Villas, S.L. may, for greater agility in the operation of the Web and for the benefit of users, modify the services provided or any substantial aspect of this page, or the conditions of operation, techniques and use of Web services.

Likewise, Mallorca Rental Villas, S.L.can modify these General Conditions or the Particular Conditions that apply to a service or content, which will be published on the Web through the corresponding notice. The modifications will not be applied retroactively and will be effective from the date of their publication. If they do not accept the modified terms of a service, they must stop using that service. We recommend that you periodically consult the Conditions of use of the Web.


The user undertakes to use the Web and its services and contents in accordance with current legislation, morality, good customs and public order, as well as not to contravene the provisions of this Legal Notice and those Conditions that complement it, modify or substitute. Consequently, the User is obliged not to use the Website or its services and content for purposes or effects that are illicit or harmful to the rights and/or interests of Mallorca Rental Villas, S.L. or third parties or that, in any way, may damage the normal functioning of the Web or the services accessible through it, for the rest of the users, Mallorca Rental Villas, S.L. and/or your image.

In general, the provision of services does not require the prior subscription or registration of users. However, Mallorca Rental Villas, S.L. may condition the use of some of the services to the prior completion of the corresponding user registration or to the completion of forms. In any case, the registration will be carried out in the manner expressly indicated in the service itself or in the Particular Conditions that regulate it, and the user must provide truthful information and keep the information provided updated at all times. The User will be solely responsible for any false or inaccurate statements made and the damage caused to Mallorca Rental Villas, S.L. or to third parties for the information you provide.

Regarding the contents (information, texts, graphics, sound and/or image files, photographs, designs, etc.), the following is prohibited:

  • Its reproduction, copying, distribution, dissemination, public communication, transformation or modification, unless authorized by its legitimate owners or legally permitted.
  • Any violation of the rights of Mallorca Rental Villas, S.L. or their legitimate owners on them.
  • Its use for all kinds of commercial or advertising purposes, other than those strictly permitted.
  • Any attempt to obtain the contents of the Portal by any means other than those that are made available to users as well as those that are usually used on the network, provided that they do not cause any damage to the Mallorca Rental Villas, S.L. and/or to the Services or Contents.


The use of the Web will be carried out under the sole and exclusive responsibility of the user, being expressly exonerated, Mallorca Rental Villas, S.L. of the damages and/or losses caused to the user or to third parties for said use contrary to what is established in this Legal Notice and the Particular Conditions that were applicable in each case. Said responsibility will extend to the use, by the user or any third party, of any password or similar assigned for access to the Web, where appropriate, or to any of its services.

Not withstanding the foregoing, Mallorca Rental Villas, S.L. reserves the right to deny at any time and without the need for prior notice, access to the Portal, to those users who fail to comply with these general conditions, or the particular ones that in each case are applicable to them, as well as for breach of the laws, morality, and public order.

The exclusion of the user will not imply the resignation of Mallorca Rental Villas, S.L. to file the corresponding legal actions or the indemnities that correspond by law.

Exclusion of Liability. This Website is provided "as is" and its use is carried out at the User's own risk, therefore, neither Mallorca Rental Villas, S.L., nor its administrators, workers, suppliers or collaborators will be responsible for damages of any nature. , direct or not, that derive from the use of the Web, expressly excluding Mallorca Rental Villas, S.L. to the full extent provided by law, any type of guarantees, whether express or implied.

Mallorca Rental Villas, S.L. does not guarantee the availability and accessibility of the Web, although it will make all reasonable efforts in this regard. Occasionally, interruptions may occur for the time necessary to carry out the corresponding maintenance operations.

Mallorca Rental Villas, S.L. is not responsible for possible damages arising from interference, interruptions, computer viruses, telephone breakdowns or telephone disconnections caused by causes beyond the control of the aforementioned entity; of delays or blockages in the use of this electronic system caused by deficiencies or overloads in the data processing center, telephone lines, the Internet system or other electrical systems; nor of any other alteration that may occur in the Software or Hardware of the Users. Nor does it guarantee the absence of viruses, malware, Trojans or other elements that may cause alterations in the User's computer system, documents or files, excluding any liability for damages of any kind caused to the User for this reason. Similarly, Mallorca Rental Villas, S.L. will not be liable for damages caused by third parties through illegitimate interference beyond its control.

Nor will it be liable for damages caused by the use or misuse of the contents of the Web, nor for the consequences that may arise from errors, defects or omissions in the contents that may appear on this page provided by the Users themselves or other third parties. Mallorca Rental Villas, S.L. does not assume any obligation or responsibility for those services that it does not provide directly.


The Website may make available to users connections and links to other websites managed and controlled by third parties. These links have the exclusive function of facilitating users to search for information, content and services on the Internet, without in any case being considered a suggestion, recommendation or invitation to visit them. Mallorca Rental Villas, S.L. does not market, direct, or previously control, nor does it own the content, services, information and statements available on said websites.

Therefore, Mallorca Rental Villas, S.L. does not assume any type of responsibility, not even indirectly or subsidiary, for damages of any kind that may arise from the access, maintenance, use, quality, legality, reliability and usefulness of the contents, information, communications, opinions, events, products and services existing or offered on websites not managed by Mallorca Rental Villas, S.L. and that are accessible through the Portal.

The persons or entities that intend to make or make a hyperlink from a web page of another internet portal to any of the pages of the Mallorca Rental Villas, S.L. must be subject to the following conditions:

  • The total or partial reproduction of any of the services or contents of the Web is not allowed.
  • No deep-links, img or image links, or frames with the Web pages will be established without the prior express authorization of Mallorca Rental Villas, S.L.
  • No false, inaccurate or incorrect statement will be included on the web pages of Mallorca Rental Villas, S.L., its employees, or on the services or contents of the Web.
  • Except for those signs that are part of the "hyperlink", the web page on which it is established will not contain any brand, commercial name, establishment label, denomination, logo, slogan or other distinctive signs belonging to Mallorca Rental Villas, S.L., unless authorized express of it.

The establishment of the "hyperlink" will not imply the existence of relations between Mallorca Rental Villas, S.L. and the owner of the website or portal from which it is made, nor the knowledge and acceptance of Mallorca Rental Villas, S.L. of the services and content offered on said portal.

Mallorca Rental Villas, S.L. will not be responsible for the contents or services made available to the public on the web page or portal from which the "hyperlink" is made, nor for the information and statements included therein.

The web page on which the Hyperlink is established will not contain illicit information or content, contrary to morality and generally accepted good customs and public order, nor will it contain content contrary to any rights of third parties.

Any "hyperlink" to the Portal will be made to its main page or main pages of the sections it contains.


All trademarks, trade names or distinctive signs of any kind that appear on the Portal are the property of Mallorca Rental Villas, S.L. or its licensors, without it being understood that the use or access to the Portal and/or the services attributes to the User any right over the aforementioned trademarks, trade names and/or distinctive signs.

Likewise, the contents and information that appear on the Portal are the intellectual property of Mallorca Rental Villas, S.L. or its licensors, without being understood to be transferred to the User, by virtue of the provisions of this Legal Notice, none of the exploitation rights that exist or may exist on said content or information beyond what is strictly necessary for the correct use of the Portal and the services offered through it.

Mallorca Rental Villas, S.L. has a firm commitment to the protection of Intellectual and Industrial Property on the Internet. To this end, Mallorca Rental Villas, S.L. states that it applies and implements security standards to protect the content displayed on its website. However, despite this, extraordinary situations may occur that are not attributable to Mallorca Rental Villas, S.L. that are beyond your control. In this sense, for the purposes of preserving industrial and intellectual property rights in the event that any user or third party considers that there has been a violation of their legitimate rights by the introduction of certain content on the Portal, they must notify said circumstance to Mallorca Rental Villas, S.L. at the postal address referred to above.

The intellectual property rights of the website, as well as of any of the elements that may be considered as a work in accordance with the Intellectual Property regulations, belong solely and exclusively to Mallorca Rental Villas, S.L., being the owner of all intellectual property rights.

As sole owner of the Portal's intellectual property rights, Mallorca Rental Villas, S.L. the exclusive exercise of the rights derived from the ownership of the domain and, consequently, grant any authorization for the exercise of any activity derived from the exploitation rights of the same, and in particular, the right of reproduction, the the right of public communication, the right of distribution, the right of making available to the public or the right of transformation, in whatever format is used.

Any citation or reference to industrial property rights of third parties, included in the Portal, implies recognition by Mallorca Rental Villas, S.L. in favor of their owners, of the corresponding industrial and intellectual property rights, their inclusion or reference in the Portal not implying the existence of any right or responsibility on the part of Mallorca Rental Villas, S.L. about them, having duly authorized their inclusion and citation, in accordance with the provisions of current regulations, and such inclusion should not be considered as a sponsorship or recommendation by Mallorca Rental Villas, S.L. to the brands mentioned.

The legitimacy of the intellectual or industrial property rights corresponding to the content provided by third parties is their sole responsibility.

Internet users who access the Portal can view the information contained therein and make downloads or private reproductions on their computer system, provided that the reproduced elements are not subsequently transferred to third parties or are installed on a server connected to the Internet or to a network. local. Notwithstanding what is contained in this Legal Notice, the distribution, modification, transfer, public communication, reproductions or any other act, of part or all of the information published on the Portal, without prior authorization from Mallorca Rental is not permitted. Villas, S.L.

The user must use the content and information collected on the Portal, diligently, correctly and lawfully, and specifically, only for personal and non-commercial use, as long as the content or any mention of sources is not deleted or modified, copyright and other data identifying the rights of Mallorca Rental Villas, S.L. or third parties, that is, respecting its original form. Any reproduction or copy, distribution or publication, of any kind, of the content of the information published on the Portal, without the prior written authorization of Mallorca Rental Villas, S.L. is prohibited.


Mallorca Rental Villas, S.L. does not grant any guarantee nor is it responsible, in any case, for the reliability, availability or continuity of the services made available to the user through the Portal, for which it excludes any responsibility for damages and/or losses that may arise from the lack of availability, reliability or continuity of the Portal or its services, although it will try to provide, to the best of its ability, technical assistance to the affected person, as well as try to immediately restore the interruption, making available, to the extent possible, of its possibilities, alternative means. In no case, Mallorca Rental Villas, S.L. will be responsible for losses, damages or losses of any kind derived from access and/or use of the Portal and the reservation system. The client may go to make any claim, either through the office, or through the email address:

Likewise, Mallorca Rental Villas, S.L. does not grant any guarantee nor is it responsible, in any case, for damages of any nature that could be caused by:

  • The lack of usefulness, adequacy or validity of the Portal and/or its services or contents to satisfy the needs, activities or specific results or expectations of the users.
  • The reception, obtaining, storage, diffusion or transmission, by the Users, of the contents and the infringement of the rights of intellectual property, industrial, trademarks, honor, personal and family privacy, data protection, image, property or any rights of third parties as a result.
  • The illicit, negligent, fraudulent use, contrary to these General Conditions, to good faith, to generally accepted uses or to public order, of the Portal, its services or contents, by users.
  • The lack of legality, quality, reliability, usefulness, updating and availability of the services provided by third parties and made available to users on the Portal and/or the contents.
  • The breach by third parties of their obligations or commitments in relation to the services provided to users through the Portal.
  • The opinions expressed by users in the forums, chat and opinion messages that could be enabled in the different areas of the Portal.
  • The knowledge that unauthorized third parties may have of the class, conditions, characteristics and circumstances of the use that users make of the Portal and of the services and/or contents.


Due to the characteristics of the activity and the services that Mallorca Rental Villas, S.L. offers and pursuing the perfect development and achievement of its objectives, it is necessary to process the personal data of the Users, which are provided for the provision of the services offered through the Portal, as well as the transfer of these data to third parties, including international transfers. For this, said data will be collected and processed in an automated file owned by Mallorca Rental Villas, S.L., with address at Plaza Mayor, 3 ENTLO de Palma de Mallorca 07002, Balearic Islands, Spain. In this sense, Mallorca Rental Villas, S.L. guarantees that it will treat your personal data confidentially, as well as applies the security measures required by Spanish regulations on data protection for the treatment and storage thereof.

In any case, the purposes for which the data provided by users are collected and processed are specified at the time of contracting the specific service offered through the portal in a particular privacy clause, which the user will have to accept, in all time, to complete the contracting of the service.

  • USER REGISTRATION FORM:: The personal data that is collected through the user registration form will be processed for the control and management of the relationship with registered users, as well as for the administration, management and control of the Web and its access areas. restricted, and statistical purposes.
  • RESERVATION REQUEST FORMS:The data will be processed for the processing of your request, for the control and administrative and economic management of the relationship with clients, conducting satisfaction surveys, loyalty purposes and statistical purposes. The necessary data for the collection will be communicated to the corresponding banking entities, only for that purpose.
  • CONTACT AND OPINION FORM::The personal data collected through this form will be processed to process your request, address your suggestions or complaints, as well as improve the quality of the Web and our services.


Unless you object, your data will be processed to keep you informed, including by electronic means, about news, offers, products or services of the person in charge or of entities with which it collaborates, referring to the real estate, tourism and trips. At any time, you may revoke your consent to receive commercial communications as indicated below.


In the case of providing personal data owned by third parties, you state that you have the consent of those affected to do so, having previously informed them of the content of this privacy policy.

Likewise, the owners of the data have, at all times, the right to access the file, being able to exercise the rights of rectification, cancellation and opposition in the terms set forth in the data protection legislation, by writing to Mallorca Rental Villas , SL at the postal address indicated above, or by means of an email to the address, conveniently identifying yourself (Ref. Data Protection). In the same way, the user's consent for the treatment and transfer of their personal data will be revocable at any time without retroactive effects, in accordance with the provisions of articles 6 and 11 of Organic Law 15/1999, of December 13, Protection of Personal Data, through the same mechanism set forth above.

9.Definition and function of cookies

Definición y función de las cookies

Mallorca Rental Villas, S.L. uses cookies to improve your experience on our website. We want to explain a few things about cookies:

Some cookies are essential for the proper functioning of our website.

Cookies help us understand what content is most appropriate for users who visit our website, and allow us to personalize our services, content and advertising.

Types of cookies we use:

  • Security: These cookies allow us to promote security on our website.
  • Preference: We analyze how users visit and use our website in order to optimize its use.
  • Analysis: We measure traffic patterns to be able to identify which content is the most popular and detect possible problems.
  • Advertising: These cookies store information on the behavior of users obtained through continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it. It is also possible that when you visit a web page or open an email where an advertisement or promotion about our products or services is published, a cookie is installed in your browser that helps us to later show you advertising related to the search you have made, develop a control of our advertisements in relation, for example, to the number of times they are seen, where they appear, what time they are seen, etc.


These General Conditions will be governed by Spanish law.

Mallorca Rental Villas, S.L. and the User, expressly waiving any other jurisdiction that may correspond to them, submit to the Jurisdiction of the Courts and Tribunals of Palma de Mallorca for any questions that may arise or actions to be taken arising from the provision of the Portal service and its services and contents and on the interpretation, application, compliance or breach of what is established here, without prejudice to the rights recognized to consumers in matters of jurisdictional competence by Royal Legislative Decree 1/2007, of November 16.